I was pleasantly surprised when I went to get my car worked on at Dibbles. In the past I have experienced unenthusiastic, rude, and inattentive customer interaction when dealing with smaller independent mechanic shops. I did not feel that way at all. Although Ray's tone of voice was semi-lethargic, he was great to deal with and easy to work with. He listened to my request, understood what the situation was, and got right on it. Thank you Ray for making this process super relaxed. I now have a working heater, and I cannot be happier during these super cold mornings ! Thanks to all who worked on my car as well. There were no oil spills or smudges on or in my car, nothing was missing out of my car, and again the heater was working perfectly! Thank you Dibbles Fam!